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Actionable Insights
Providing the candidate with a connected and personalized hiring and on-boarding experience is only half of the recruiting process. HR leadership needs visibility into recruiting and hiring as well. With Tableau CRM the management team can view and act on hiring information from a single integrated dashboard.
Attract Top Talent
Many agencies are are focused on transforming their employee experience to ensure their employees are put at the center of all processes and are treated like their customers. With Salesforce for Government, agencies can completely modernize their currently manual processes into automated and user friendly experiences, putting the employee at the center of everything they do.
Engagement starts on day one with Recruiting!
Alice Brown attended a Civil Service Job Fair and completed an interest form at the Government of the Future booth.
Develop Interest
Marketing Cloud Journey Builder can be used to nurture interested recruits. A Journey sends automated emails, texts, and creates follow up tasks based on a specific set of criteria.
Keep Candidates Engaged
With tailored communications, Alice has remained interested in the Government of the Future and decides to apply for a position through USAJobs. By integrating the Salesforce Platform with USAJobs, Agencies are able to capture a single 360 degree view of the Applicant and all activities and communications associated with the hiring process.
Onboarding Wizard
Once Alice is selected, her manager is guided through an Onboarding Wizard to capture the downstream tasks that need to be generated to onboard Alice. A tailored process ensures that all the participants in Alice’s onboarding journey are aware of their tasks and their due dates and removes some of the possibilities for items to slip through the cracks.
Get Visibility
With the goal of always putting the Employee at the center, Alice's Employee Digital Record (EDR) is a 360 degree view providing integrated visibility to both internal and external data sources.
Improve Employee Experience
On Alice's first day she has access to the Department of the Future Employee Portal built on Salesforce Experience Cloud. The portal provides her with a single place to access Knowledge Articles, view and update her cases, and to complete her onboarding activities
Manager and Employee Initiated Personnel Actions
Throughout Alice’s time at the Department of the Future there will be changes that will need to be made to her record. The Salesforce Platform enables Agencies to shift an often manual and paper based process online enabling Managers or Lines of Business to modernize the intake process prior to handing the request off to HR.
HR Helpdesk
Employee’s like Alice are often unsure where to go to get the answers they need from HR due to siloed systems. By introducing an HR Helpdesk leveraging Salesforce’s best in class Case Management capabilities employees, managers and HR users can have a single view of all cases.
Telework
In a time when more and more employees need flexible work arrangements, the Salesforce Platform can be used to create guided interactions, like Telework requests. This allows someone like Alice to initiate a Telework agreement and for she and her manager to complete the required plans and submit for approvals.
Actionable Insights
Providing the candidate with a connected and personalized hiring and on-boarding experience is only half of the recruiting process. HR leadership needs visibility into recruiting and hiring as well. With Tableau CRM the management team can view and act on hiring information from a single integrated dashboard.
Attract Top Talent
Many agencies are are focused on transforming their employee experience to ensure their employees are put at the center of all processes and are treated like their customers. With Salesforce for Government, agencies can completely modernize their currently manual processes into automated and user friendly experiences, putting the employee at the center of everything they do.
Engagement starts on day one with Recruiting!
Alice Brown attended a Civil Service Job Fair and completed an interest form at the Government of the Future booth.
Develop Interest
Marketing Cloud Journey Builder can be used to nurture interested recruits. A Journey sends automated emails, texts, and creates follow up tasks based on a specific set of criteria.
Keep Candidates Engaged
With tailored communications, Alice has remained interested in the Government of the Future and decides to apply for a position through USAJobs. By integrating the Salesforce Platform with USAJobs, Agencies are able to capture a single 360 degree view of the Applicant and all activities and communications associated with the hiring process.
Onboarding Wizard
Once Alice is selected, her manager is guided through an Onboarding Wizard to capture the downstream tasks that need to be generated to onboard Alice. A tailored process ensures that all the participants in Alice’s onboarding journey are aware of their tasks and their due dates and removes some of the possibilities for items to slip through the cracks.
Get Visibility
With the goal of always putting the Employee at the center, Alice's Employee Digital Record (EDR) is a 360 degree view providing integrated visibility to both internal and external data sources.
Improve Employee Experience
On Alice's first day she has access to the Department of the Future Employee Portal built on Salesforce Experience Cloud. The portal provides her with a single place to access Knowledge Articles, view and update her cases, and to complete her onboarding activities
Manager and Employee Initiated Personnel Actions
Throughout Alice’s time at the Department of the Future there will be changes that will need to be made to her record. The Salesforce Platform enables Agencies to shift an often manual and paper based process online enabling Managers or Lines of Business to modernize the intake process prior to handing the request off to HR.
HR Helpdesk
Employee’s like Alice are often unsure where to go to get the answers they need from HR due to siloed systems. By introducing an HR Helpdesk leveraging Salesforce’s best in class Case Management capabilities employees, managers and HR users can have a single view of all cases.
Telework
In a time when more and more employees need flexible work arrangements, the Salesforce Platform can be used to create guided interactions, like Telework requests. This allows someone like Alice to initiate a Telework agreement and for she and her manager to complete the required plans and submit for approvals.
Actionable Insights
Providing the candidate with a connected and personalized hiring and on-boarding experience is only half of the recruiting process. HR leadership needs visibility into recruiting and hiring as well. With Tableau CRM the management team can view and act on hiring information from a single integrated dashboard.
