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Give Mobile Access
Access important information from anywhere on any device in the field. Development officers can update records, see key details, and collaborate on the go from the Salesforce mobile app.
Manage Economic Development
Salesforce helps economic development organizations manage relationships between businesses, citizens, and government by improving their communication, service, and collaboration with the business community. Using modern, intuitive applications, agencies are enabled to offer more business assistance services and capital programs for business attraction and acceleration, which are transforming their economic development efforts.
Build the front door for digital interaction with your constituents with Salesforce Experience Cloud. Business representatives or owners can login to get more information on grants, bonds, tax relief, other financial incentives, information on potential new build sites, and more. Experience Builder, a simple drag-and-drop tool with customizable templates, creates a vibrant, branded, and mobile-friendly website - no coding required.
Enable Self-Service
Through the digital experience, businesses can begin working with your agency without first talking to an account manager. Using Knowledge articles, businesses can learn about the existing programs, understand each program’s requirements and prepare documents required to apply. Businesses can search for properties, build-ready sites, and services to include in their development projects.
Collect Applications
When the business is ready to apply, a guided application form walks them through the process step-by-step. And based on information provided, specific programs can be recommend. With completed eligibility information an initial program determination can be sent directly to your staff. And because application data is validated and mandatory documents are uploaded during application, your staff no longer needs to engage with incomplete applications.
Manage Economic Development Programs
Economic Development Officers can start their days looking at key metrics such as fund spending, jobs created, businesses assisted and more to determine the overall success of the organization. Home screens can be easily customized to include other components such as a list of all the new applications, funding programs, and provide a space for collaboration.
Track Opportunities
As businesses apply for multiple funding requests, the Economic Development Officer gains a wholistic view of the business and their needs. They can see begin to make decisions on the ROI for this opportunity, amount of the opportunity, project close date, and leveraged fund ratio - the ratio of how our organization's public funds are boosting the private investment coming from the company itself. On the right, is the direct economic impact of the opportunity.
Gain Transparency of Businesses
As opportunities move through the different stages, Salesforce allows us to use data to drive our business processes. When applications move to the underwriting stage - an integration built with the power of Mulesoft can check multiple data sources for background information, whether it's state agency data, a private background check service and more. This can help determine whether or not to help fund a business.
Disbursement and Financial Approval
Once an application has been approved for funding, coordinators can easily schedule disbursements and tie them to key milestones that the business must complete before being issued funding. Coordinators have the ability to setup a disbursement schedule and automate the payment records or, create one-off disbursements as necessary. Once a record is created an approval process is kicked off to ensure agency approval and accounting policies are followed.
Track Programs
Track all current projects you are working on to attract businesses. The development officer is able to see how much money the program has available, the total of awarded fund, remaining funds, and the incoming project pipeline.
At a high level, the agency can establish and track if the funded businesses are meeting their obligations and if they are on target to achieve their objectives. Businesses can establish and track agreed to objectives over time for continual insights into project goals and measurable outcomes.
Maps
Salesforce Maps can help determine the impact of different programs across a region. By showing a heat map of where funding is spent, a determination can be made about additional funds for the region. This also help with ensuring equity and distribution across the locale and in making decisions on which areas to target next.
Give Mobile Access
Access important information from anywhere on any device in the field. Development officers can update records, see key details, and collaborate on the go from the Salesforce mobile app.
Manage Economic Development
Salesforce helps economic development organizations manage relationships between businesses, citizens, and government by improving their communication, service, and collaboration with the business community. Using modern, intuitive applications, agencies are enabled to offer more business assistance services and capital programs for business attraction and acceleration, which are transforming their economic development efforts.
Build the front door for digital interaction with your constituents with Salesforce Experience Cloud. Business representatives or owners can login to get more information on grants, bonds, tax relief, other financial incentives, information on potential new build sites, and more. Experience Builder, a simple drag-and-drop tool with customizable templates, creates a vibrant, branded, and mobile-friendly website - no coding required.
Enable Self-Service
Through the digital experience, businesses can begin working with your agency without first talking to an account manager. Using Knowledge articles, businesses can learn about the existing programs, understand each program’s requirements and prepare documents required to apply. Businesses can search for properties, build-ready sites, and services to include in their development projects.
Collect Applications
When the business is ready to apply, a guided application form walks them through the process step-by-step. And based on information provided, specific programs can be recommend. With completed eligibility information an initial program determination can be sent directly to your staff. And because application data is validated and mandatory documents are uploaded during application, your staff no longer needs to engage with incomplete applications.
Manage Economic Development Programs
Economic Development Officers can start their days looking at key metrics such as fund spending, jobs created, businesses assisted and more to determine the overall success of the organization. Home screens can be easily customized to include other components such as a list of all the new applications, funding programs, and provide a space for collaboration.
Track Opportunities
As businesses apply for multiple funding requests, the Economic Development Officer gains a wholistic view of the business and their needs. They can see begin to make decisions on the ROI for this opportunity, amount of the opportunity, project close date, and leveraged fund ratio - the ratio of how our organization's public funds are boosting the private investment coming from the company itself. On the right, is the direct economic impact of the opportunity.
Gain Transparency of Businesses
As opportunities move through the different stages, Salesforce allows us to use data to drive our business processes. When applications move to the underwriting stage - an integration built with the power of Mulesoft can check multiple data sources for background information, whether it's state agency data, a private background check service and more. This can help determine whether or not to help fund a business.
Disbursement and Financial Approval
Once an application has been approved for funding, coordinators can easily schedule disbursements and tie them to key milestones that the business must complete before being issued funding. Coordinators have the ability to setup a disbursement schedule and automate the payment records or, create one-off disbursements as necessary. Once a record is created an approval process is kicked off to ensure agency approval and accounting policies are followed.
Track Programs
Track all current projects you are working on to attract businesses. The development officer is able to see how much money the program has available, the total of awarded fund, remaining funds, and the incoming project pipeline.
At a high level, the agency can establish and track if the funded businesses are meeting their obligations and if they are on target to achieve their objectives. Businesses can establish and track agreed to objectives over time for continual insights into project goals and measurable outcomes.
Maps
Salesforce Maps can help determine the impact of different programs across a region. By showing a heat map of where funding is spent, a determination can be made about additional funds for the region. This also help with ensuring equity and distribution across the locale and in making decisions on which areas to target next.
Give Mobile Access
Access important information from anywhere on any device in the field. Development officers can update records, see key details, and collaborate on the go from the Salesforce mobile app.
